How can we help you?

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How can we help you?

Our site is currently down for maintenance.

How to delete messages?

You can delete entire chats you've had with another person on OLX by following these easy steps.

On app:

  1. Click on Chats from the menu.
  2. Hold on the chat you'd like to delete.
  3. Tap on the box next to it, and any other chats you'd like to delete.

If you  want to report a conversation ro ahave a problem with user, you can block the chat.

  1. Tap on the 3 dots in the top right corner.
  2. A menu will appear with Safety TipsDelete Chat, and Block User.
  3. If you pick Block User, select the reason why and provide a comment.

Because your safety is our top priority, we will investigate your report straight away and if, need be, remove the user from our database.

On the site:

  1. Click on Chats from the menu on the home screen.
  2. Select the chat and then click on the 3 dots in the top right corner.
  3. A menu will appear with Delete Chat and Block User.

If you want to report a conversation ro ahave a problem with user, you can block the chat.

  1. Select Block User, select the reason why and provide a comment.

Because your safety is our top priority, we will investigate your report straight away and if, need be, remove the user from our database.

 

If you're not sure about anything, don't hesitate to please Contact Us.