How can we help you?

Sell your item

How can we help you?

Our site is currently down for maintenance.

My ad is not active it says Moderated

In the case your ad was rejected, we will send you an SMS with the reason of the rejection, and a link to edit it.

You also have the option of checking the status of your ads in you account by clicking My Ads tab once you log into your account. 

See possible reasons why  your advert was moderated:

1. The ad is a duplicate or similar to an exiting advert on the site or in your account.

2. The description does not explain the item on sale

3. The title is not related to the item you are selling. e.g James John, Offer offer, promotion, great deal etc

4. You are offering forbidden items that are not permitted on OLX.

5. The price of the item you are selling is unrealistic i,e does not match the value of the item on sale e.g a car selling at KeSh 1 or a shoe selling at Kesh 30,000,000

6. If you exceed the ad limits- can only post 5 unique ads across all the categories.

7. You have more than one account posting the same items.  

Before editing the ad, please review our Posting Rules, and the list of Prohibited items 

If you still have questions, please feel free to Contact Us. We will reply to you as soon as possible or call us via 0709 924000 


Please Note! Repeated violation of the service may result in your account being closed permanently.